Shipping policy

Shipping Policy

1. Shipping Locations

We ship to most countries worldwide. However, certain restrictions may apply depending on your location. If you encounter any issues during checkout, please contact our customer support team for assistance.

2. Import Duties, Taxes, and Customs

• For orders shipped outside the European Union, customers are responsible for any import duties, taxes, or fees imposed by their local customs authorities.
• They are not included unless stated otherwise. This information is displayed under the price of each product and may vary depending on the destination country.
• We recommend checking with your local customs office for detailed information on potential charges before placing your order.
• Customers are responsible for completing any necessary customs paperwork and paying applicable charges to release their shipment.
• For better understanding, check our example countries and their import duties, taxes, and customs fees.
  

3. Shipping Methods and Costs

• Shipping options and costs will be calculated at checkout based on your delivery address and the size/weight of your order.
• All orders are shipped via reliable courier services to ensure safe and timely delivery.

4. Delivery Times

• Standard shipping: Estimated delivery time is 5–10 business days.
• Express shipping: Estimated delivery time is 2–5 business days.
• Delivery times may vary based on your location and customs clearance procedures.

5. Customs Delays

International shipments may experience delays due to customs clearance procedures. While we strive to ensure smooth and timely delivery, we are not responsible for delays caused by customs processing. If you encounter any issues, please contact your local customs office for assistance.

6. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your shipment.