Packing process
WE KNOW ORDERING A HIGH-END INSTRUMENT ONLINE CAN RAISE CONCERNS – ESPECIALLY ABOUT SAFETY DURING SHIPPING. THAT'S WHY WE'VE PERFECTED OUR PROCESS TO MAKE SURE YOUR GUITAR ARRIVES IN FLAWLESS CONDITION, READY TO PLAY.
first step
Inspection & LJ bag
Every Little Jane guitar undergoes a thorough quality check before shipping. Once approved, it’s carefully packed into a custom-designed backpack that’s custom-designed to fit the disassembled body, neck, and accessories. This premium soft case offers great protection both for travel and for shipping.
second step
Furch Box Protection
The backpack is then placed into a sturdy, custom black Furch box designed specifically for our travel guitars. This box offers another protective layer while also delivering a refined unboxing experience that reflects the quality of the instrument inside.
third step
Outer Carton Reinforcement
The box is placed into an outer shipping carton for maximum protection. We reinforce the corners with foam blocks that absorb shocks and prevent damage in transit. This final step ensures your Little Jane arrives anywhere in the world in perfect condition.
FAQ
Absolutely. Every Little Jane is packed in multiple protective layers: a custom backpack, a sturdy Furch box, and a reinforced outer carton with foam corner blocks. On top of that, every shipment is fully insured.
While it’s extremely rare, if anything goes wrong, we’ve got you covered. Your guitar is insured, and we’ll handle any issues quickly and fairly.
Within the EU, delivery usually takes 3–5 business days. Outside the EU, it’s typically 5–10 days. You’ll receive a tracking link as soon as your order is shipped.
Yes. We offer free returns within 30 days of delivery. Simply contact us and we’ll assist you with the process, including safe packing and return shipping.
